Event and Festival Security Services

Rocket Security offers a wide range of security services from music and sporting events to 24 hour site security, CCTV towers and mobile patrols.

Event and Festival Security

Our security guards are recruited, trained, supervised, and mentored to deliver a consistent professional service. We select the correct guard profile to specific deployment. We believe that placing the correct person in the correct place at the correct time, is essential to providing an excellent service.  Identifying skills and maintaining continuity with a consistent workforce, will promote partnership working, local knowledge, effective and long lasting working relationships and trust.

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Fully Vetted Staff

All staff are subject to background checks, vetting, SIA licencing and right to work in the UK. We provide staff with an aide memoire and training package to continue their professional development. Every guard will complete notes to capture incidents, injuries, searches, seizures, and de-briefing intelligence. We check our staff are capable to communicate important information, both verbally and written.

Extensive Site Survey

Prior to commencing operational deployment we will conduct a site review to identify the best security solutions. Initially several measures will be identified. Dynamic and periodical reviews will increase or decrease these as the threat subsides or escalates. Considered measures could be: Signage, Physical deterrent, Lighting, fixed point posts and roaming patrols, CCTV, search arches, security dogs. Our assessment will always include best value for the customer, where we can work to stringent budgets. We will consider the local environment, the community, specific threats, criminal opportunities, the project's strengths and weaknesses to identify risk. This will formulate our tactical plan.  The findings will be discussed with the customer, importantly remaining flexible in our approach, with willingness to change, meeting client's expectations or requirements. This process will be documented.
Our staff will work in conjunction with site and event rules, regulations, contingency planning and health and safety policy. We will identify any risks we come across on site to assist a safe working environment for all. Any incidents will be recorded on our “near miss form,” and recorded, debriefed, investigated and resolved.

Risk Assessment For Safe Working Environment

During your event planning our supervisors will conduct a site assessment in partnership with the event manager or company representative. Our working relationship, advice and deployment plan will develop and continue through to the sucessful completion of the event. An event briefing and assignment package will be issued and briefed to our staff, to include risk assessments, prior to engagement on site. Supervisors will be present at site assignment and throughout the event. The supervisor will ensure a safe working environment and suitable welfare for all staff. Guards must be in possession of the required PPE, correctly dressed and in possession of essential equipment. This will be checked and verified by the supervisor. Any discrepancies will be dealt with immediately. Identifying, managing and rectifying issues as they occur. Our event supervisors are experienced, professional individuals with knowledge of the law and the ability to professionally resolve issues as they arrive. They will appropriately deploy staff conducting a moving assessment of risk throughout.

Regularly Updated Guards & Staff

All staff are regularly and de-briefed. Continual information sharing between our staff, supervisors and clients greatly assists in the smooth running of an event. Our staff will be up to date with the most recent intelligence or risk. We will remain fluid and may need to review our strategy or tactics.  This may only be a minor tweak, additional equipment, or a revised patrol pattern. This process will ensure best practice, promote cost-effective solutions, identify risk, and protect the staff, public and your assets. The guards will wear the appropriate PPE and corporate uniform.  Our staff have availability to body cameras, where appropriate.  
The staff are Supervised by our event management team and additionally managed on a staff management application. (APP). The staff book on and off shift and are tracked by GPS which identifies their location. The staff automatically receive an hourly check call, this is proceeded with a 10-minute warning that the check call is due.  Any discrepancies will be managed by the supervisor and our 24-hour call center.

Firm & Discreet

It is important to us that our guards are discreet and respect the sometimes-sensitive nature of a project. This may relate to high value assets, location, high profile individuals, tasks performed or equipment. We actively monitor social media as a supervisory tool to reinforce this professional approach. Staff will face disciplinary procedure if we are informed or we detect any discrepancies.
We as a Company will have regular updates / meetings with the staff to ensure we are providing the best possible Security delivery and evolving as the projects develop. We run an employee of the month scheme to reward staff for good work and or innovative solutions.

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Rocket Security

Rocket Security Limited is a professional security company based near Cardiff in South Wales and is headed by Russ Cryer, a former metropolitan police officer with over 30 years experience in the service.

  • Security Guarding Services

  • Events and Festival Services

  • Mobile Manned Patrols

  • CCTV Towers

  • Rocket Security

    1st Floor, Tudor House
    16 Cathedral Road
    Cardiff
    CF11 9LJ

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